Sterling Homecare is registered with and licensed by the Care Quality Commission (CQC), the independent body that regulates care providers in England, and we also use our own internal quality assurance processes to maintain the highest standards throughout our company.
The government and the CQC require care providers to meet essential standards of care, which mean that every service user can:
- expect to be respected, involved in your care and support and told what’s happening at every stage of your care
- expect care, treatment and support that meets your needs
- expect to be safe
- expect to be cared for by staff who have the skills to do their jobs properly
- expect your care provider to routinely check the quality of its services.
For more information on the CQC and its work, please visit www.cqc.org.uk
We are also proud to have achieved the ISO9001:2008, the internationally recognised standard for the quality management of businesses, and Investors in People status, which recognises the way we value and develop the skills of our staff to help us achieve our goals.
To find out more about how Sterling Homecare can support you with homecare and personal assistance in your home and community, please contact us.